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Review our Terms of Service to understand how we protect your business and ensure smooth, reliable dispatch operations.

Optimal Dispatch Service LLC

Terms and Conditions of Service for SMS Communications

Effective Date: 9/30/2025
Information obtained as part of the SMS consent process will not be shared with third parties.

Phone numbers collected with SMS consent will not be sold, rented, or shared with third parties or affiliates for marketing purposes under any circumstances.

These Terms & Conditions ("Agreement") govern your use of SMS communications provided by Optimal Dispatch Service LLC ("we,"; "us," or "our") when you opt-in to receive SMS messages through our website, mobile app, or other related services. By providing your phone number and opting into SMS communications, you agree to be bound by these terms.

1. Opt-In and Consent

By entering your phone number on our website, mobile app, or through any other Optimal Dispatch Service LLC services and consenting to receive SMS communications, you give us permission to send you SMS messages. These messages may include, but are not limited to:

● Account Notifications: Updates regarding your account, such as registration confirmations, login alerts, or transaction notifications.
● Service Updates: Information about new features, updates, or maintenance for services you use.

You acknowledge and agree that you are the owner of the phone number provided, or have obtained consent from the phone number’s owner to receive messages from us.

2. Types of SMS Communications

SMS communications may be used for a variety of purposes, including:

● Transactional messages: Confirmation, alerts, reminders, or updates related to your use of Optimal Dispatch Service LLC services.
● Promotional messages: Marketing materials, discounts, offers, and other marketing communications.
● Customer support communications: Notifications regarding customer service interactions, requests, or inquiries.
● Customers and Guests: Updates regarding orders, services, or other relevant information.
● Job Applicants: Information about application status, onboarding materials, or other employment-related updates.

3. Standard Message Disclosures

You will receive SMS messages from Optimal Dispatch Service LLC on a periodic or one-time basis, depending on the type of service you engage with. Frequency may vary based on promotions, account status, or other updates, but we will not exceed reasonable messaging intervals unless requested.

Message and data rates may apply. You can opt-out at any time by texting “STOP.” For assistance, text “HELP” or visit our website.
Check our Privacy Policy here:
Check our Terms of Service here:

4. Message and Data Rates

By consenting to receive SMS messages, you agree that standard message and data rates may apply. The charges are based on your mobile carrier’s rates, which may vary depending on your mobile plan. You are responsible for all costs associated with sending and receiving text messages.

5. Opt-Out / Unsubscribe

If you wish to stop receiving SMS communications, you may unsubscribe at any time by replying with the word “STOP” to any SMS message you receive. Once you opt-out, you will no longer receive promotional SMS messages, but you may still receive transactional messages (e.g., account-related updates, customer service notifications).

To re-subscribe to receive SMS messages, you can reply with the word “START” or visit your account settings to update your communication preferences.

6. Support and Assistance

If you need help or have any questions about our SMS service, you can reply with the word “HELP” to any message or contact our customer support team at:

7. Data Privacy and Protection

Optimal Dispatch Service LLC takes your privacy seriously. The personal information you provide, including your phone number, is handled in accordance with our Privacy Policy. We do not sell or share your phone number with third parties for marketing purposes without your consent. For more information on how we protect your data, please refer to our Privacy Policy.

8. Restrictions

You agree not to use the SMS service for any unlawful, fraudulent, or harmful purposes. This includes, but is not limited to:

● Sending unsolicited messages (spam).
● Harassment, abuse, or any activity that disrupts the service or harms the experience of other users.
● Impersonating any person or entity, or misrepresenting your affiliation with any person or entity.

Optimal Dispatch Service LLC reserves the right to suspend or terminate your access to SMS communications if we detect misuse, violations, or fraudulent activity.

9. Termination of Service

Optimal Dispatch Service LLC reserves the right to modify, suspend, or terminate the SMS communication service at any time, with or without notice, at our discretion. You can also terminate your participation by opting out, as explained in Section 5 above.

10. Changes to These Terms

We may update or modify these Terms and Conditions at any time. Changes will be posted on our website and may be communicated to you through SMS or email. By continuing to receive SMS messages after any updates are made, you agree to the updated terms.

11. Limitation of Liability

Optimal Dispatch Service LLC is not responsible for any delays, failures, or issues with SMS delivery, including undelivered or delayed messages, technical issues, or other disruptions in the service. In no event shall Optimal Dispatch Service LLC be liable for any damages arising from your use of or reliance on the SMS service.

12. Governing Law

These Terms and Conditions are governed by the laws of the State of Oregon. Any disputes or legal proceedings related to these terms will be handled according to Oregon law.